The Warm Welcome Campaign
“This crisis goes far beyond politics; this is a moral issue - our responsibilities to our neighbours and in particular to those who have the least and whose needs are the greatest” - Gordon Brown
The Crisis
Seven million households experienced fuel poverty in the winter of 2022-23, with people with disabilities, elderly people, children, people from ethnic minorities, and low-income households amongst the most affected groups.
Our Mission
The Warm Welcome Campaign is the community response to the cost-of-living crisis. Our mission is to equip and support thousands of free, warm, and welcoming spaces in communities across the UK to make sure that nobody is left to suffer on their own during winter.
The Campaign
Since launching:
5,300+ Spaces registered on our website: www.warmwelcome.uk
2,600,000 visits in winter 2024-25
305,900 views of the Warm Welcome website
1.4 billion media impressions in 2024-25
Our Spaces
“Warm Welcome Spaces are a beacon of warmth and friendship” - Paula Stringer, CAP
Churches, libraries, community organisations, businesses, schools and other faith groups can all register as a Warm Welcome Space through the website by entering their Space's address, opening times, facilities and any other relevant information they might want guests to know. Once registered, Spaces get access to our Warm Welcome resources, comprised of carefully curated guidelines, toolkits, and checklists, on all things safety, fundraising, activities, volunteer recruitment and more! Warm Welcome Spaces come in all different shapes and sizes, from a homework club in a local church on a Tuesday, to an over 65s community centre drop-in on a Wednesday and library co-working desk open all weekend. Some are open for an hour a week, others from 9-5pm everyday. All spaces in the Warm Welcome map are free, warm, welcoming and safe.
Continuing through the Summer
The vast majority of Warm Welcome Spaces remain open throughout the year. People may have come for the warmth, but they stay for the welcome. For many Warm Welcome Space guests, the space becomes part of their day to day lives, giving them a sense of belonging and connection within their communities.
Our Partners
The Warm Welcome Campaign partners with many organisations including churches, libraries, community organisations, businesses, schools, and other faith groups and organisations. Our Partners meet on a weekly basis in our steering group meetings where we discuss all things campaign-related, including key updates, strategies moving forwards and new ways to support Spaces.
To find out more information, please visit warmwelcome.uk